Our Collection
Our Collection
About us
By Hayley
We believe the products you surround yourself with should bring a little joy to everyday life.
That’s why every piece we create is carefully designed with attention to detail, quality, and timeless style. Crafted with care and a commitment to responsible production, each item reflects our dedication to creating products that feel good to wear and are made to last.
Read more about us.
FREQUENTLY ASKED QUESTIONS?
Yes, we currently offer free shipping on all orders.
For the latest details, please refer to our Shipping Policy or review the information shown at checkout.
We want you to shop with confidence for women’s and men’s fashion at By Hayley. If your order is not quite right, we aim to make the return and refund process as simple and transparent as possible.
30 Day Return Window
You may return eligible items within 30 days of receiving your order.
To qualify for a return, items must meet the following conditions:
- The item must be unworn, unused, and in its original condition
- All original tags, labels, and packaging must still be included
- Any accessories that were included with the item must also be returned
If you need help at any stage, our customer support team is available to assist you.
Read more about our Return and Refund Policy.
Orders are typically processed and dispatched within 1 to 2 business days.
After dispatch, delivery usually takes around 5 to 8 business days. In most cases, orders arrive within approximately 6 to 10 business days from the date the order is placed.
For more detailed delivery information, please see our Shipping Policy.
Most product pages include a size chart or measurements to help you select the correct size.
We recommend that you:
- review the size guide carefully
- think about whether you prefer a closer fit or a looser fit
If you’re unsure, feel free to contact us for personalized sizing advice.